This stakeholder group comprises the users of the platforms operated by TX Group companies (e.g. news apps, portals, and social media platforms that are provided with the company’s own news offerings) as well as the platforms run by third parties who commission Goldbach with the marketing of advertising, for example. The opinions and concerns of users of the Group’s own platforms are collected by means of surveys that are conducted on various topics. Furthermore, users communicate proactively via comment functions on the platforms, using online forms or by email. User feedback on third-party platforms reaches the Group’s companies via the stakeholder group «partners and major customers», for example.